For more than a decade now, a steady refrain in the online media has been that the traditional practice of journalism was dying, the victim of technological advance and cultural insurgency.
It wasn’t just the economic collapse of the legacy press. The most widely followed online news sites were increasingly populated by articles, pictures, and audio tracks selected not by living editors but by continuous, automated samplings of user behavior and mathematically ingenious hunches about reader interest.
News itself was being reimagined as no longer mainly the job of salaried reporters. It was more and more the work of impassioned civilians equipped with handheld devices and driven by curiosity and a commitment to public illumination.
As a political matter, that meant the day when a newsroom elite superintended civic awareness was over. News consumers would now rely on their social media pals for guidance on what to pay attention to, and the power to create and sustain networks of attention was now in the hands of ordinary people.
This was all thought to be a very good thing, since it not only universalized a hugely expanded population of people as news sources. It also spread the net much wider so that realities that might have escaped notice became news. “Journalism gets better the more people who do it,” as one writer put it, paraphrasing New York University media theorist Jay Rosen.
The outlook was buoyant, even euphoric, and it was tempting to overlook what might be lost in the rush to the online news millennium—accuracy and taste, for starters. More troubling, where was the quality? Even with a decade of citizen mobilization behind us, it’s hard to point to genuinely good journalism that was truly attributable to this turbo-fed democratization, no matter how lavishly admired it has been.
Now, that’s not to say that great news tips and evocative videos haven’t come from civilians with the right tools, in the right place, at the right time. We’ve seen that in the past year in the awareness of police killings of young black men in this country. Nor is that to ignore instances of exuberantly successful mass mobilization – such as when some 20,000 Britons scoured the personal spending of their parliamentarians in 2009 under the auspices of the Guardian newspaper.
But by and large, the most dramatic impact of the digital explosion on journalism has been to widen the world of sources, not to transform the rituals of newsgathering. Quality journalism has remained, defiantly, a professional practice. The value of meticulous attention to accuracy, of careful confirmation, of sifting competing claims about truth and significance, of respect for privacy, of concern to avoid harm where possible—these cornerstone principles of traditional journalism (however often they’re violated) have not been replaced in the millennial rush to a digital populism.
So it comes as welcome news that some of the most successful web-based news operations are surrendering the algorithms that they’ve been using to make editorial decisions, and will now, as Wired magazine reports, “use real, live humans to curate the news, entertainment, and content they’ll deliver via their platforms.” Continue reading “Online news undergoes a reprofessionalization. Amen.”